Shipping Info
In order to provide our customers with the most economical shipping service, we basically use Japan Post. However, due to unforeseen changes in global conditions (such as the removal of the de minimis rule in the U.S.), we choose the most suitable shipping method at the time. Please contact us if you have any shipping preferences.
Please check here for the latest information.
For destination countries that cannot be shipped by Japan Post, we are using FedEx as follows.
Important Shipping Update for U.S. Customers (Updated on August 23, 2025)
Starting August 29, 2025, the U.S. government will remove the de minimis rule for imported goods. This change means that all international shipments, regardless of their value, will now be subject to customs duties and taxes.
To ensure smooth and reliable delivery, we will switch our shipping method for U.S. orders to FedEx DDP (Delivered Duty Paid). This means we will pay all customs duties, taxes and clearance fees on your behalf to prevent delays, refusals, or returned packages.
However, because we will now cover these additional costs, shipping fees will increase. This adjustment allows us to continue providing fast and trouble-free delivery without unexpected charges on your end.
Thank you for your understanding and continued support. We truly appreciate your trust in us and remain committed to providing you with the best service possible.
Shipping Costs
Shipping costs are based on the amount of your order and the your country.
To find out how much your order will cost, add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
The shipping chart is below;
| Country / Area | FedEx | Japan Post | free shipping apllied | Order below US$49.99 |
Order US$50-99.99 |
Order US$100-149.99 | delivery time |
| USA | ✔️ | No free shipping (DDP) | $42 | $45 | $55 | 5-10days | |
| Germany, Israel | ✔️ | purchase over $150 | $16 | $13 | $10 | 5-10days | |
| Asia | ✔️ | purchase over $100 | $8 | $6 | free shipping | 14-28days | |
| Australia, Austria, Belgium, Canada, Czech, Denmark, Estonia,
France, Greenland, Hungary, Iceland, Ireland, Mexico, Netherlands, New Zealand, Norway, Slovenia, Spain, Sweden, Switzerland, UK |
✔️ | purchase over $120 | $9 | $6 | free shipping | 14-31days |
Shipping FAQs
Q: What is the processing time?
-Typically, it takes 1-4 business days to process orders. Please keep in mind that processing time will change due to holiday season and store special occasions.
Q: Do I need to provide a phone number?
-For surely delivery, FedEx may need to contact you for delivery.
Q: I want my order to be delivered to P.O. box.
-FedEx cannot deliver parcels to P.O. boxes. If there is no street address available, you can use EMS by Japan Post depending on the destination. Please contact us at contact@fantastic-japan.com
Q: Can I track my package?
-All packages come with tracking service.
Q: I can't find my country in the list above.
-If your country is not listed above, please feel free to contact us directly at contact@fantastic-japan.com We will be happy to check available shipping service and shipping cost.
Q: My country is checked with Japan Post in the list above, but I would like to have it shipped by FedEx.
-We will check the rates and charge you an additional fee. Please contact us at contact@fantastic-japan.com
Shipping terms and condition
-If your shipping address is out of delivery area by FedEx, additional charges may apply.
-The delivery time is estimated but not guaranteed. Please understand that after the parcel has left Japan, it is out of our control.
-If we are unable to contact you, and the parcel is returned to us after the storage period has expired, you will be charged for the return shipping costs and customs fees. Refund to the customer will be made after deducting those charges.
*In the case of being shipped by Japan Post, even if the parcel is returned , no return shipping fee will be charged, and only the one-way shipping fee will be deducted and refunded to the customer.
Customers in the U.S.
Japan Post and FedEx are used for deliveries to the USA.
We have been using FedEx for deliveries to the USA, but due to the significant increase in their shipping costs, it has become difficult for us to cover the difference in shipping costs.
Therefore, we will determine on the delivery method based on the shipping costs we receive.
If you have a preferred delivery method, please let us know in advance.
As far as possible, we will use a shipping method that meets your preferences.
※If your order includes pens, we will ship by Japan Post, as FedEx requires TSCA documentation for customs clearance.
Customers in EU
As of July 1, 2021, the EU has introduced a new system of Import One stop Shop (IOSS) for small value imports, but we have not obtained an IOSS number and this store（Fantastic Japan) does not collect VAT from our customers.
Therefore, EU customers are required to pay VAT and handling fee to customs or courier service providers (FedEx or Post Office) when receiving the parcel. Please note that we are unable to calculate the VAT to be collected at the destination.
Our store at Etsy market place 「Someday Someplace」 collects VAT from customers at checkout on behalf of Etsy, and we ship parcels with the IOSS number which is provided by Etsy. So you do not have to pay VAT when you receive your package.
If you are unsure of how much of VAT you will be charged, we recommend you to shop at our Etsy shop. Please note that the IOSS system does not apply to purchase over 150 euros (135 British pounds), even on Etsy.
For further information on the IOSS, please check here.
Customers in Australia and Canada
A tracking number is provided after shipping via Japan Post. Please note that once the package arrives in the destination country, the local postal service will assign a new tracking number that is not linked to the original number. As a result, tracking information on the website will not be updated after the package enters the destination country.
Delivery can take up to one month. If your package has not arrived by then, please contact us, and we will request an investigation through Japan Post with the local postal service.