Shipping Info
In order to provide our customers with the most economical shipping service, we basically use Japan Post. However, due to unforeseen changes in global conditions (such as the removal of the de minimis rule in the U.S.), we choose the most suitable shipping method at the time. Please contact us if you have any shipping preferences.
Please check here for the latest information.
For destination countries that cannot be shipped by Japan Post, we are using FedEx as follows.
Shipping Costs
Shipping costs are based on the amount of your order and the your country.
To find out how much your order will cost, add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
🇺🇸 Shipping to the United States
(Updated on August 30, 2026)
We have updated our shipping options for orders to the United States.U.S. orders will now be shipped via FedEx or Japan Post, depending on the size, weight, and contents of the order.
Regardless of the shipping method, all U.S. orders will be shipped on a DDP (Delivered Duty Paid) basis.
This means that customs duties, taxes, and applicable clearance fees are paid by us in advance, so you will not be asked to pay additional import charges upon delivery.
Estimated delivery times after shipment:
FedEx: approximately 3–5 business days
Japan Post: approximately 1–3 weeks
The shipping method will be selected by us based on the order to ensure the most suitable and reliable delivery option.
If you have a preferred shipping method, particularly if you need your order quickly or would specifically prefer FedEx or Japan Post, please contact us before placing your order. We will be happy to check the available shipping options and costs for you.
| Order Amount | Shipping Fee |
|---|---|
| Below US $49.99 | US $12 |
| US $50 – 99.99 | US $15 |
| US $100 – 149.99 | US $17 |
| US $150 – 199.99 | US $20 |
| US $200 – 249.99 | US $25 |
| US $250 – 299.99 | US $30 |
| Over US $300 | US $35 |
🌏 Shipping to Asia
All orders to Asia are shipped via Japan Post.
Estimated delivery time: 14–28 days
| Order Amount | Shipping Fee |
|---|---|
| Below US $49.99 | US $8 |
| US $50 – 99.99 | US $6 |
| Over US $100 | Free shipping applied |
🌏 Shipping to other destination
All orders are shipped via Japan Post.
Estimated delivery time: 14–28 days
| Order Amount | Shipping Fee |
|---|---|
| Below US $49.99 | US $9 |
| US $50 – 119.99 | US $6 |
| Purchase Over US $120 | Free shipping applied |
Shipping FAQs
Q: What is the processing time?
-Typically, it takes 1-4 business days to process orders. Please keep in mind that processing time will change due to holiday season and store special occasions.
Q: Do I need to provide a phone number?
-For surely delivery, FedEx may need to contact you for delivery.
Q: I want my order to be delivered to P.O. box.
-FedEx cannot deliver parcels to P.O. boxes. If there is no street address available, you can use EMS by Japan Post depending on the destination. Please contact us at contact@fantastic-japan.com
Q: Can I track my package?
-All packages come with tracking service.
Q: I can't find my country in the list above.
-If your country is not listed above, please feel free to contact us directly at contact@fantastic-japan.com We will be happy to check available shipping service and shipping cost.
Q: My country is checked with Japan Post in the list above, but I would like to have it shipped by FedEx.
-We will check the rates and charge you an additional fee. Please contact us at contact@fantastic-japan.com
Shipping terms and condition
-If your shipping address is out of delivery area by FedEx, additional charges may apply.
-The delivery time is estimated but not guaranteed. Please understand that after the parcel has left Japan, it is out of our control.
-If we are unable to contact you, and the parcel is returned to us after the storage period has expired, you will be charged for the return shipping costs and customs fees. Refund to the customer will be made after deducting those charges.
*In the case of being shipped by Japan Post, even if the parcel is returned , no return shipping fee will be charged, and only the one-way shipping fee will be deducted and refunded to the customer.
Customers in EU
As of July 1, 2021, the EU has introduced a new system of Import One stop Shop (IOSS) for small value imports, but we have not obtained an IOSS number and this store（Fantastic Japan) does not collect VAT from our customers.
Therefore, EU customers are required to pay VAT and handling fee to customs or courier service providers (FedEx or Post Office) when receiving the parcel. Please note that we are unable to calculate the VAT to be collected at the destination.
Our store at Etsy market place 「Someday Someplace」 collects VAT from customers at checkout on behalf of Etsy, and we ship parcels with the IOSS number which is provided by Etsy. So you do not have to pay VAT when you receive your package.
If you are unsure of how much of VAT you will be charged, we recommend you to shop at our Etsy shop. Please note that the IOSS system does not apply to purchase over 150 euros (135 British pounds), even on Etsy.
For further information on the IOSS, please check here.
Customers in Australia and Canada
A tracking number is provided after shipping via Japan Post. Please note that once the package arrives in the destination country, the local postal service will assign a new tracking number that is not linked to the original number. As a result, tracking information on the website will not be updated after the package enters the destination country.
Delivery can take up to one month. If your package has not arrived by then, please contact us, and we will request an investigation through Japan Post with the local postal service.